The terms, in plain English

Catch Claus is run by Nathan Marlor, an individual, as a personal fundraiser. Contact: [email protected].

What you're buying

One short video, about fifteen seconds long, made to order from the still you send, showing Father Christmas arriving at your home. It costs £4.99. You get it as a file to download from a private link, which we email to you.

The video is made by AI video models. Software checks each one and remakes it if something looks wrong, but results depend on the picture and it won't be perfect every time. Treat it as a bit of Christmas fun.

Where your money goes

Every penny of your £4.99 is passed on to Alder Hey Children's Charity (registered charity 1160661). I pay the card fees and running costs myself and take nothing. Catch Claus is my own fundraiser. The charity doesn't run it and isn't responsible for it.

Because you're buying a video rather than making a donation yourself, Gift Aid can't be claimed on your payment.

Your picture

• Send a picture of your own home, or one you have permission to use.
• There must be nobody in it. Stills showing people or pets are turned away.
• You keep all rights to your picture. You're only giving us permission to use it to make your video.

The queue

Videos are made one at a time on a single computer and each takes roughly 40 minutes, so yours may take a while to arrive. The times on the site are estimates and we can't promise them. There are a fixed number of spaces each season.

Changing your mind, and refunds

• You can cancel from your own page for a full refund at any point before your video starts being made.
• If your still can't be used, you can send a different one and keep your place, or take a full refund. If we don't hear from you within 10 days, we refund you and delete your picture.
• If the video isn't right, you get one free second take from the same still.
• If we can't make your video at all, you get a full refund.

Each video is made specially from your own picture, so once yours has started being made the usual 14-day right to cancel an online purchase no longer applies. Nothing here takes away your legal rights if what you receive is faulty.

Using your video

It's yours to keep and share with family and friends. Please don't sell it, or pass it off as real footage for anything other than a child's Christmas.

If something goes wrong

If we let you down, the most you can claim from us is what you paid. That limit doesn't apply to anything the law says can't be limited. These terms are governed by the law of England and Wales.